Many people do not think of Serbia when they talk about IT outsourcing. But Serbia is fast becoming one of the most popular countries for tech development and IT outsourcing.
Serbia provides the virtues that employers look for and excellent technical service. It also provides a geographically closer outsourcing solution than those available from Asia.
High levels of both language proficiency and programming skills make outsourcing to Serbia a viable option. Its central geographical location provides flexibility in business transactions. It also attracts companies that are looking for an opportunity to expand.
The increase in other industries means that companies can multi outsource. And Serbia fulfills most of the European Union requirements.
There are many reasons why Serbia is a good option for finding outsourced talent. Here is a list of the top 8 reasons why your company should be outsourcing to Serbia:
1. High Focus on Education
Serbia has been making advancements in the last few decades. One area of notable improvement is the educational system. Although there are flaws, the government is taking the initiative to make improvements.
The school system consists of a primary and a secondary level. The modern curriculum includes fundamental knowledge.
This provides a solid basis for further education. It also enables Serbians to adapt to any profession they choose later on.
Both the University of Belgrade and the University of Novi Sad are highly esteemed institutions. They rank high on the ARWU, also known as the Shanghai rating.
Programming is extensively taught in Serbia. This guarantees that IT companies will have skilled programmers for years to come. Education in programming and technology starts early and continues through all levels of education.
This focus on education produces skilled professionals, especially in the field of IT.
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2. Proficiency in English
Most Serbians have a good grasp of the English language. Training in English begins in grade one and continues throughout the educational levels.
Many Serbians speak a third language as well. So the country has a level of multilingualism that competes with other parts of the world.
IT experts have good computer skills and speak English almost fluently. This means that a language barrier does not exist. This facilitates the communication involved in outsourcing to Serbia.
3. High Work Ethics
Another reason for outsourcing to Serbia is that the level of work ethics is high.
Serbia has had favorable economic dealings with other countries for centuries. Many Serbians have received higher education at prestigious universities in other European countries.
This helps them to understand other cultures. As a result, they have learned how to communicate and cooperate with people from all over the world.
Serbians also understand Western values. Good work ethics ensure that work is completed satisfactorily.
4. Great Price to Quality Ratio
The main reason why companies outsource is to reduce costs. Outsourcing to Serbia is no exception. The cost of IT work in Serbia is much cheaper than in the Western part of the world.
The quality of service remains exceptional. This means that Serbia has one of the best price to quality ratios in Europe.
Serbian employees are passionate and motivated. This is due to their good education and high work ethics.
Whether making new products or improving old ones the quality is identical. Serbia’s location allows it to be competitive and provide a high quality of service.
5. Collaboration Despite Time Differences
A valid concern for some companies is the difficulties that a time difference can create. Although there is a time difference, communication is feasible when outsourcing to Serbia.
Serbia lies in the Central European Standard Time Zone (GMT+1). This time zone is ideal for working with companies in Europe. Between European countries, there is only a difference of two or three hours.
Communication is a little more difficult for companies in America or Asia. Still, there is a window of three to four hours for communication which is sufficient. And Serbians are willing to adjust their working hours to keep in contact with clients.
Collaboration is not an issue when outsourcing to Serbia. In general, Serbians are friendly and outgoing. They are open to suggestions, advice, and even criticism.
They are also approachable and respectful. This creates a pleasant working environment between clients and associates.
Even though the time difference presents a small challenge, communication is possible. And collaboration is easy because of the Serbians’ willing disposition.
6. Economic Stability and Safety
Like many countries in Eastern Europe, Serbia has had a difficult past. But the country has made many improvements. Changes have occurred in both the political and economic environment.
Currently, Serbia is a candidate for European Union membership. This reflects the level of progress the country has made.
Serbia now enjoys a relatively stable economy. This ensures the safety of outsourcing projects.
7. Multinational Companies are Already in Serbia
There are many benefits to operating a business in Serbia. As a result, many companies have opened offices there.
Some large IT companies have established regional headquarters in Serbia. These include Microsoft, Ubisoft, Sitel, and more.
Startups are also flourishing in Serbia. Numerous startup companies are created every year.
Companies have ample opportunity to grow due to favorable company regulations and lower costs of business.IT training is more available than ever before. Every year there are more IT conferences and workshops with quality content. Most recently these conferences have enjoyed the instruction of globally acclaimed speakers.
8. Visiting Serbia
At some point, a client might have to visit the outsourcing company. Some feel apprehensive about traveling to Serbia but discover on arriving that it is a wonderful place to visit. Many have come to visit and have stayed because they fell in love with Serbia.
Serbia is a small country located in Eastern Europe. It is close to several countries that are members of the European Union. These include Hungary, Croatia, and Romania.
Serbia is reachable from anywhere in Europe. The capital city of Belgrade is about a three-hour flight from any European country.
Traveling within Serbia is easy due to its size. This means that clients can take care of all their business deals in one trip.
Outsourcing to Serbia provides a good excuse to combine work and pleasure.
Ending thoughts about outsourcing to Serbia
Outsourcing to Serbia provides opportunities to grow a business. Some have concerns about outsourcing to a foreign country, but it is clear that Serbia has the necessary resources to prevent any complications.
Proficiency in English, high work ethics, lower costs, and a skilled workforce. These are outstanding reasons why outsourcing to Serbia is an excellent solution.
If you enjoyed reading this article on outsourcing to Serbia, you should check out this one about nearshoring.
We also wrote about a few related subjects like Outstaffing, outsourcing failures, best countries for outsourcing, in-house development vs outsourcing and outsourcing to India.
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